Shipping

All dayflies orders are shipped from Japan using a trackable delivery service.

Domestic orders within Japan will be shipped via a local courier. International orders will be shipped via DHL, FedEx, EMS, or another trackable courier depending on the destination.

Shipping fees vary by destination and will be calculated at checkout.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

For international orders, import duties, taxes, customs clearance fees, and any other charges imposed by the destination country are not included in the product price or shipping fee. These charges are the responsibility of the recipient and may be collected by the courier upon delivery.

dayflies is not responsible for delivery delays caused by customs clearance, local courier services, or incorrect shipping information provided by the customer.

Returns & Exchange

Due to the limited nature of our production, dayflies does not accept returns or exchanges for reasons including change of mind, personal preference, or incorrect size selection.

Returns or exchanges are accepted only if the item has a manufacturing defect or if an incorrect item has been delivered.

Any return or exchange request must be submitted within three calendar days of the delivery date.

To request a return or exchange, please contact info@dayflies.COM with your order number and photographs clearly showing the issue.

Returned items must:

• Be unworn, unused, and in their original condition

• Have all original tags attached

• Be returned in the original packaging

• Show no signs of washing, alteration, damage, fragrance, makeup, or wear

Items returned without prior authorization will not be accepted.

Once the returned item has been received, please allow three to seven business days for inspection and processing.

If the item does not meet the conditions stated above, it may be returned to the customer at their own expense, and no refund or exchange will be issued.

Refund

Once your return has been received and inspected, you will receive an email notifying you whether your refund has been approved or rejected.

Approved refunds will be issued to the original method of payment and in the original currency.

Original shipping fees, return shipping fees, import duties, taxes, customs charges, and payment-processing fees are non-refundable, unless the return is the result of an error by dayflies.

The refunded amount may vary due to exchange-rate fluctuations or fees charged by the payment provider.

Contact

For further information regarding shipping, returns, or your order, please contact:

info@dayflies.COM